Parent and Student Technology Support

The purpose of the page is to provide 24/7 support for the various devices and digital platforms that are used to enhance learning at the Ephrata Area School District.  Below you will find links to common support categories that can be referenced at any time.  The videos and guides have been created with consideration to the most common technology needs and problems experienced by both parents and students.

If you need additional assistance please reach out to EASD technology support using one of the following methods:

  • For general support, including device damage, questions, and non-emergency issues, please email

  • For emergency support, including issues that are preventing you or your student from accessing live instruction, please call (717)-721-1451




General Laptop

General iPad

Office 365
Email / OneDrive

Tips and Tricks


Translation Support